At Remofirst we believe in constantly improving our product to make the experience better for our customers. Today, we are announcing several new features that you can now access on our platform, and, of course, some bug fixes. :)
To add an additional payment, select the + Additional payment button in the top right corner.
1. Select who you want to pay
2. Select your payment frequency
3. Complete relevant payment details:
4. Set your payment period and frequency
Note: Any additional payments added after the cut-off date of the 3rd working day of the month, will be added to the next payroll cycle.
In order to make additional payments in the immediate month, requests must be submitted by the cut-off dates. For example, if you want to include a recurring additional payment for September, this must be submitted before the cut-off day of the 3rd working day.
To ensure that we minimize potential mistakes during onboarding, we now display a warning message when you (the Client) enter a salary amount that falls below a predetermined benchmark ($200/month or equivalent). This is done so we can avoid mistakes and ensure accurate data entry regarding employee salaries.
We now send out auto-generated reminder emails which are sent at intervals of 15 days, starting 60 days before the contract expiration date, with a final reminder email to be sent 1 day before the contract expires.
We hope these reminders help you in keeping abreast of any contractual and time-sensitive obligations you might have.
You do not have to action anything on your end, these will trigger automatically.
We are working to streamline how we provide assistance, and this means revamping our self-help articles and the ways in which you can reach the team for human intervention.
Our new Help Center will now serve as our single source of truth and is routinely updated to include the most accurate information.
You can now access the Help Center via the Platform.
To adhere to legal standards and to prevent potential misuse, we have implemented a restriction within the Salary Revision tool in the Client app.
If a salary revision (reduction in salary amount) is attempted, a pop-up will direct you (the Client) to contact our Customer Success (CS) team for further assistance.
This feature aims to ensure compliance within the legal frameworks in various countries where reducing an employee's salary without proper justification is typically a breach of regulations.
You can download a report of all additional payments, to track all your additional payments made to employees.
Select the download button and you will have two possible reports which you can generate:
During onboarding, if an employee checks the “Yes” button when asked if they require a work permit, but does not check the “I have the required work permit or visa” option, they are now shown a message telling them that in order to begin their employment in the country, they must have their documents ready and provide a valid work permit expiry date.
Introducing changes in the Client profile settings - Payment terms section:
Now you can see categorized Payment terms for Contractors payments and for Full-time Employees
You now have new fields which can be accessed on the platform’s Payment Terms tab
These options allow you (the Client) to choose how you wish to handle the SWIFT fees associated with your Contractor payments.
1. “Default Currency" for Contractor payments, which automatically prefilled based on the your (Client) country
2. "Bank Account Type" (Local or Global) that dynamically displays options based on the selected default currency - you (the Client) now have an option to edit this field
3. International wire transfer (SWIFT) Fee
- Current Situation: We have transitioned to a new payment provider, Nium, and have introduced a fixed SWIFT fee of $20 USD for transactions related to contractor payments. At present, this fee is deducted from the Contractors' final payout.
- Updated Situation: We now offer you (the Client) three configuration options when setting up your accounts for contractor payments.
Option 1: "I will cover the potential SWIFT fees as the Employer."
Option 2: "Deduct SWIFT fees from my Contractor’s payments."
Option 3: “Split SWIFT fees between me and a contractor 50:50.“
4. "Default Currency" for Full-time employee payment, which is automatically prefilled based on your (the Client) country
You (the Client) have an option to modify only 2 fields:
In the 'Team' section, we are introducing the feature to display receiving currency information for your Contractors.
This addition is designed to enhance transparency in payout configurations. When the local currency is selected, there are no SWIFT fees; however, when USD is chosen as the receiving currency, SWIFT fees will be incurred.
A. Bank account country selection - Introducing Dropdown menu listing supported countries for payout transactions.
B. Upon selecting a country, our system provides you the supported receiving currency options and adjusts account details to align with the payment provider's specific requirements for that location.
C. Dynamic, informative SWIFT fee explanations for wire transfers transactions (currency: USD).
This will help to minimize payout errors by ensuring you provide precise, country-specific bank details and to elevate the overall payout experience.