Episode #16 - Bridging AI and Humanity in the Future of Work (Katie Murphy) (Knex)

Host Leah Cottham and Next CEO Katie Murphy unpack how to bridge AI and human expertise in hiring, culture, and leadership, while avoiding the pitfalls of over-automation and building resilient, remote-first teams.

Discover how AI is reshaping hiring, team building, and leadership—and where human expertise remains irreplaceable. Katie shares lessons from years as a fractional COO and startup founder, offering practical insights for leaders navigating the AI era.

Key Takeaways

  • AI as a powerful tool, not a replacement
    Use AI to automate repetitive tasks like initial candidate screening and data analysis, but always layer in human judgment for culture fit and emotional intelligence.
  • Build it manually before you automate
    Master your process first; only then introduce automation to scale efficiently and avoid creating more mess than value.
  • Fractional leadership is on the rise
    Startups increasingly turn to fractional executives for cost savings, proven expertise, and speed, especially when scaling, rescuing, or pivoting.
  • EQ matters more than ever
    Emotional intelligence and the ability to orchestrate humans and AI agents are the critical skills for founders and leaders in this new landscape.
  • Operate with intentionality
    Core values, clear communication, and well-documented processes keep remote teams aligned and high-performing.
  • Avoid the over-automation trap
    When cleaning up automation’s “mess” takes more time than manual work, it’s time to step back and reassess.

Who Should Tune In

  • Startup founders and executives exploring AI tools
  • HR and People Ops leaders building remote-first teams
  • Fractional leaders or portfolio professionals
  • Anyone curious about balancing technology with human impact

Listen now to learn how to use AI as an enabler, not a replacement, and why the human element remains your ultimate competitive advantage.

Remote-first work is a forcing function: it makes you bring so much more intention into everything. Your communication, your documentation, your processes, because if you don’t, it just leads to virtual meetings all day, trying to get the train back on the tracks.

Katie Murphy
-
Founder & CEO
@
Knex