Device Management for Global Employees

Equip Your Global Team With the Right Hardware

RemoFirst handles sourcing, delivery, and lifecycle management for your team’s laptops and equipment, so a new global hire’s first day doesn’t get held up by a customs delay or a broken vendor process.

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Trusted by companies managing global teams

Why This Is Harder Than It Should Be

The same problems keep slowing global equipment delivery.

Getting laptops and other equipment to employees in different countries can create logistical headaches. And companies tend to run into the same three problems again and again.

Customs and Delays

International shipments can sit in customs for weeks, leaving new hires without a working laptop on day one.

Manual Process Burden

Managing global hardware logistics means juggling paperwork, different courier requirements, and endless follow-ups.

Unreliable Local Vendors

Sourcing devices through local vendors can mean inconsistent quality, higher costs, and little accountability when something goes wrong.

How RemoFirst Fixes it

One process, wherever your team is.

Simple to start

Share the device specs or budget, and we handle sourcing, purchasing, and delivery directly to the employee. No need to manage the logistics yourself.

Globally delivered

We source devices to meet quality standards and deliver them directly to employees around the world, so you don’t have to manage international shipping and customs.

Full visibility

Employees get delivery updates and tracking when available, so they know when to expect their equipment.

What We Do

Equipment sourcing, without the vendor research.

Share your device specs or budget, and we find the right equipment through our network, so you never have to vet local vendors yourself.

How it Works

From order to delivery, in four steps.

Here’s how equipment gets from request to delivery with RemoFirst.

Order

Send the request

Submit a request directly on the platform or through your point of contact, with the device specs or budget.

Approval

Review the quote

We check availability and get back to you with a quote for approval before anything moves forward.

Payment

Pay the invoice

Once the quote is approved, pay the invoice and we’ll handle purchasing and delivery from there.

Delivery

Device delivered

The device is delivered directly to your employee’s home address.

Beyond The First Delivery

Manage the full device lifecycle.

Equipment management doesn’t stop after onboarding. RemoFirst supports your global team’s device needs for as long as they’re with you.

Pre-configuration

Equipment can be configured before it ships, so it arrives ready to use.

Retrieval

When an employee leaves, we collect the device on your behalf and prepare it for secure storage or redeployment.

Warehousing & Storage

Retrieved devices are securely wiped and stored until they’re needed again.

Redeployment

When you’re ready to reassign a device, we prepare it and ship it directly to the next employee.

Where We Deliver

Equipment delivery around the world.

From Europe to Asia, the Americas to Africa, RemoTech delivers equipment to your team members wherever they’re based.

Europe

Asia & Australia

The Americas

Africa

Frequently asked questions.

Do we need to find our own vendors in each country?

No. Once you share your device specs or budget, RemoFirst sources the equipment on your behalf, so you don’t need to research or vet local suppliers yourself.

How does RemoFirst help avoid customs delays?

Equipment is sourced and delivered in line with local import requirements, helping reduce the customs delays that can come with shipping devices internationally.

What happens to a device when an employee leaves the company?

Retrieval is available as an add-on service. We can collect the device on your behalf, securely wipe it, and store it until it’s ready to be redeployed to another employee.

Can devices be set up before they’re shipped?

Yes. Pre-configuration is available as an add-on service, so devices arrive ready for employees to use right out of the box.

What if an employee doesn’t return their equipment?

Every delivery includes an equipment acknowledgement letter, a ready-to-use template that documents receipt of the device, care responsibilities, and expectations for its return.