Last Updated: 21st Nov 2022
We may collect a variety of information from or about you or your devices from various sources, as described below.If you do not provide your information when requested, you may not be able to use our Services if that information is necessary to provide you with our Services or if we are legally required to collect it.
Registration and Profile. When you register for an account to use our Services, we ask you for your personal information, which may include your first name, maiden name, last name, username or similar identifier, date of birth, billing address, delivery address, email address and telephone numbers.
Communications. If you contact us directly, we may receive additional personal information about you. For example, when you contact us via a contact form, email, or other means, we will receive your first name, last name, email address, as well as the content, date, and time of your message. If you subscribe to our newsletter, we will receive your name and email address. When we send you emails, we may track whether you open them to learn how to deliver a better customer experience and improve our Services.
Payment Information. When you make a payment to Remofirst, your credit card information, debit card information, billing information, and any other financial information necessary to complete your payment (“Payment Information”) is processed by our third-party payment processors (Stripe), and we do not collect, store, or process your Payment Information. For more information, please see the Payment Processing section below.
Careers. If you decide to apply for a job with us, you may submit your contact information and your resume online. We will collect the information you choose to provide us as part of your job application, such as your contact information, current employment information, and other information you choose to submit with your application and on your resume. If you apply for a job with us through a third-party platform such as LinkedIn, Lever, we will collect the information you make available to us through such a third-party platformRegister online or place an order for any of our products or services.Voluntarily complete a customer survey or provide feedback on any of our message boards or via email. Use or view our website via your browser’s cookies.
Location Information. When you use our Services, we may infer your general location information. For example, your IP address may indicate your general geographic region.
Device Information. We receive information about the device and software you use to access our Services, including internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Services.
Usage Information. To help us understand how you use our Services and to help us improve them, we automatically receive information about your interactions with our Services, including but not limited to [the pages or other content you view, the searches you conduct, and the dates and times of your visits].
Analytics Partners. We use analytics services such as Google Analytics to collect and process certain analytics data.
These services may also collect information about your use of other websites, applications, and online resources. You can learn about Google’s
practices here, by going to https://www.google.com/policies/privacy/partners/ and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout. If you participate in a referral program, the referral email and referral link sent to any Referred Leads may include your first name; if there is a sale of Remofirst (including, without limitation, a merger, stock acquisition, sale of assets or reorganization), or in the event that Remofirst liquidates or dissolves, we may sell, transfer or otherwise share some or all of our assets, which could include your information, to the acquirer; we may share de-identified personal information with academic institutions to perform research, under controls that are designed to protect your privacy — including requiring such institutions to operate under confidentiality agreements and mandating that published findings contain only de-identified and aggregated data; from time to time, we may share reports with the public that contain anonymized, aggregate, de-identified information and statistics; and we may share your information with certain other third parties with whom you, your Client, or your Client’s accountant partner expressly authorize us to share your information.
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Please review your web browser’s “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from our Services, you may not be able to utilize the features of our Services to their fullest potential.
C. Payment Processing When you make pay for our Services, your payment is processed by a third-party payment processor such as Stripe
We use the information we collect:
If you are located in the European Economic Area or the United Kingdom, we only process your personal information when we have a valid “legal basis,” including as set forth below.
We do not share or otherwise disclose information we collect from you except as described below or otherwise disclosed to you at the time of the collection.
Vendors and Service Providers. We may share any information we receive with vendors and service providers retained in connection with the provision of our Services.
Analytics Partners. We use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/ and opt out of them by downloading the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.
Marketing. We do not rent, sell, or share information about you with nonaffiliated companies for their direct marketing purposes unless we have your permission.
As Required by Law and Similar Disclosures. We may access, preserve, and disclose your personal information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety.
Merger, Sale, or Other Asset Transfers. We may disclose and transfer your personal information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our business or assets.
Consent. We may also disclose personal information with your permission.
Marketing Communications. You can unsubscribe from our promotional emails via the link provided in the emails. It may take up to ten business days for us to process your request. Even if you opt out of receiving promotional messages from us, you will continue to receive administrative messages from us.
Your European Privacy Rights. If you are located in the EEA or the UK, you have additional rights described below.
You may request access to the personal information we maintain about you, update and correct inaccuracies in your personal information, restrict or object to the processing of your personal information, have your personal information anonymized or deleted, as appropriate, or exercise your right to data portability to easily transfer your personal information to another company. In addition, you have the right to lodge a complaint with a supervisory authority, including in your country of residence, place of work or where an incident took place.
We take measures to delete your personal information or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it, unless we are required by law to keep this information for a longer period. When we process personal information for our own purposes, we determine the retention period taking into account various criteria, such as the type of services provided to you, the nature and length of our relationship with you, possible re-enrollment with our Services, the impact on our Services we provide to you if we delete some information from or about you, and mandatory retention periods provided by law and the statute of limitations.
We make reasonable efforts to protect your personal information by using physical and electronic safeguards designed to improve the security of the personal information we maintain. However, as no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your personal information.
Our Services are hosted in the United States (“U.S.”) and intended for visitors located within the U.S. If you choose to use our Services from the EEA, the UK or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the U.S. for storage and processing. We may transfer information from the EEA or the UK to the U.S. and other third countries based on European Commission-approved or UK Government-approved Standard Contractual Clauses, or otherwise in accordance with applicable data protection laws. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating our Services. By providing any information, including personal information, on or to our Services, you consent to such transfer, storage, and processing.
Of you have any questions, comments, or concerns about our processing activities, please email us at email@example.com or write to us at:
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