In this episode of the Freedom of Work podcast, host Leah speaks with Josh Hill VP People at Tier 11, an Australian Army veteran turned innovative HR leader. Hill introduces the concept of Employment as a Subscription, arguing that employees are internal customers who choose to renew their commitment to a company every day.

Hill highlights how modern hiring has become a race to the bottom due to an over-reliance on AI tools that strip away the human element. He advocates for a return to First Principles, where HR functions - such as performance management and hiring - are reverse-engineered to focus on actual outcomes rather than dry, institutional traditions.

The conversation dives deep into Hill’s Job Map framework - a comprehensive job description on steroids that provides radical transparency about the work product to attract the right subscribers. By fostering an abundance mindset and prioritizing qualitative discovery over generic surveys, Hill explains how leaders can build trust, reduce unsubscribing (turnover), and create environments where both the business and the individual thrive.

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